Since we ship most orders same day, we may not be able to change or cancel your order. Please call customer service at (888) 7-LOVELB or email us at [email protected] immediately with your order number and we will do our best to assist you.
If you are unsatisfied with your purchase, you may return the item for a different item, store credit, or a refund (less an $8 restocking fee, see more details below in the How do I return my order section?) within 30 days of receiving your purchase.
Yes! We now offer exchanges within 30 days of receiving your purchase. To do an exchange on an international order, simply create a return request, and then place a new order for your desired items. We are currently unable to process direct exchanges